::fibreculture:: email politics: "Work decision means certainty for Qantas Frequent Flyers"

Wed Nov 2 21:25:36 CET 2011

Actually this is the typical management rhetoric and tactics in Australia at the moment. At UNSW we regularly received such emails from the vice chancellor during the 2 years of union industrial action. This is a deliberate tactic from a particular brand of people in management positions in Australia (and probably UK I suspect) in the last couple of years. These people are 'known' as union busters and their tactics are to appeal via personal messaging to both 'customers' and 'shareholders'.

What is really interesting is when they start confusing these categories and email their own workforce as well ( ie such as at UNSW)....but of course that's a tactic as well.

This is where unions need to be developing much better links with organisations such as Getup who have a massive mailing list database.....but that takes a lot of on-the-ground cultivation as Getup works fairly democratically across its member base in online forums to decide on what campaigns to run etc...it might not take up industrial action support campaigns,

cheers
Anna

A/Prof. Anna Munster
Deputy Director Centre for Contemporary Art and Politics
College of Fine Arts
UNSW
P.O. Box 259
Paddington
NSW 2021
612 9385 0741 (tel)
612 9385 0615(fax)
a.munster at unsw.edu.au

On 03/11/2011, at 6:44 AM, Geert Lovink wrote:

> Hi Andrew,
> 
> I fwd. this email to the list. I thought it was unique in its kind. So ideological, so detailed, such a rage and panic of those in power who ran out of idea and now come up with such a rethoric.
> 
> Best, Geert
> 
> On 2 Nov 2011, at 7:54 PM, Andrew Murphie wrote:
> 
>> I think they mean "Work decision means the 1% march bravely on in search of profits for self-serving corporation, Qantas"
>> 
>> Wow- spamming everyone ... they must be desperate. Can we kick them off the list however?
>> 
>> We've never permit spammers of any kind, and this is certainly off-topic.
>> 
>> all the best, Andrew
>> 
>> On 2 November 2011 16:21, Qantas Frequent Flyer <qantasff at qantasff.qantas.net.au> wrote:
>> ___________________________________________________________
>> 
>> Qantas Frequent Flyer
>> ___________________________________________________________
>> 
>> Hello
>> 
>> Now that Qantas has resumed normal operations I would like to
>> update you on what the recent decision by Fair Work Australia
>> means for you.
>> 
>> I apologise sincerely for any inconvenience that you or your
>> family experienced during the grounding of the Qantas fleet
>> between Saturday evening and Monday afternoon.
>> 
>> The decision to lock out some of our employees was an immensely
>> difficult one and one that I did not want to have to make. But
>> it was a decision that we were driven to by the industrial
>> action of three unions, together representing less than 20
>> percent of Qantas employees.
>> 
>> As of last Friday, industrial action by those unions had forced
>> the cancellation of hundreds of flights, disrupted 70,000
>> passengers and cost Qantas $68 million. Two union leaders had
>> warned that industrial action could continue into next year.
>> 
>> This would have had a devastating effect on our customers, on
>> all Qantas employees and on the businesses which depend on
>> Qantas services.
>> 
>> On Saturday, I came to the conclusion that this crisis had to
>> end. I made the decision to proceed with a lock-out, the only
>> form of protected industrial action available to Qantas under
>> the Fair Work Act, so that agreement could be reached quickly.
>> 
>> Unfortunately, it was necessary as a precautionary measure to
>> ground the fleet immediately after the announcement that
>> a lock-out would take place. While I deeply regret the
>> short-term impact of the fleet being grounded, following the
>> Fair Work Australia decision we now have absolute certainty
>> for our customers. No further industrial action can take place.
>> No more aircraft will be grounded and no services cancelled as
>> a result of industrial action.
>> 
>> You can now book Qantas flights with complete confidence. This
>> is an immeasurably better situation than last Friday, when
>> Qantas faced the prospect of ongoing disruptions, perhaps for
>> another 12 months.
>> 
>> We have now moved into 21 days of negotiations with each of
>> the unions with the assistance of Fair Work Australia. All
>> parties will be treated equally in order to reach reasonable
>> agreements. If this cannot happen, binding arbitration will take
>> place to secure an outcome. We will respect whatever decisions
>> are reached.
>> 
>> Regardless of how and when the agreements are reached, the
>> period of uncertainty and instability for Qantas is over. We
>> are moving forward and putting this dispute behind us.
>> 
>> Our focus now is on our customers. We want to restore your faith
>> by returning our on-time performance to its normal high levels,
>> continuing to invest in new aircraft and lounges and ensuring
>> the best possible in-flight experience.
>> 
>> The end of industrial action means we can concentrate on what
>> matters - getting you to your destination on time and in comfort,
>> offering the best network and frequency of any Australian airline
>> and rewarding your loyalty as a Qantas Frequent Flyer.
>> 
>> Thank you for your patience and for your continued support
>> of Qantas.
>> 
>> Alan Joyce
>> CEO Qantas Airways
>> 
>> For more information view the online version of this email.
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3B5DzlEU3ZDb%2FuxGJmkIRBf2y%2BpE4AuLiRvOrHFK9lbs4%3D
>> ___________________________________________________________
>> 
>> To view a full list of the email types you're currently
>> subscribed to, or to unsubscribe, please log in to
>> Your Profile at qantas.com.
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3BAKOaWtQLHAHuxGJmkIRBf6DpKgYcjyTylri7aU%2FuH0YT7owStVPg0w%3D%3D
>> 
>> Or unsubscribe from "Airline Updates" emails only
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3B%2BFFxX4Rh31e6HvXquPIlrPrPPps5w8yDb%2BqFNZ21xuo%3D&fbl=6
>> 
>> Please do not reply to this email.
>> ___________________________________________________________
>> 
>> Program Terms
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3BAKOaWtQLHAHuxGJmkIRBf6DpKgYcjyTytHIdaOXVnyUT7owStVPg0w%3D%3D
>> 
>> Privacy Statement
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3BAKOaWtQLHAHuxGJmkIRBf6DpKgYcjyTyhRNHg7E0WWgT7owStVPg0w%3D%3D
>> 
>> FAQs
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3BAKOaWtQLHAHuxGJmkIRBf6DpKgYcjyTy%2FrkARVu435gT7owStVPg0w%3D%3D
>> 
>> Contacts
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3BAKOaWtQLHAHuxGJmkIRBf6DpKgYcjyTy%2F0CtRN4lo%2FIT7owStVPg0w%3D%3D
>> 
>> Qantas
>> http://edm.qantas.net.au/cts/click?q=61%3B132146%3BAKOaWtQLHAHuxGJmkIRBf6DpKgYcjyTyyrkXXmdNMc8T7owStVPg0w%3D%3D
>> 
>> ___________________________________________________________
>> 
>> Qantas Airways Limited ABN 16 009 661 901
>> 
>> 
>> 
>> 
>> 
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>> "A traveller, who has lost his way, should not ask, Where am I? What he really wants to know is, Where are the other places" - Alfred North Whitehead
>> 
>> Andrew Murphie - Associate Professor
>> School of English, Media and Performing Arts, University of New South Wales, Sydney, Australia, 2052
>> Editor - The Fibreculture Journal http://fibreculturejournal.org/>
>> web: http://www.andrewmurphie.org/  http://dynamicmedianetwork.org/
>> 
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